We are in an increasingly
competitive and fast-paced business environment. The trend of
Economic-globalizing forces the enterprises to focus the system
management from inside to outside. The customer becomes the one
of most important resources and assets. The fast-developed Internet
application born new business model and application model. The
competitive advantage of the company depends on the ability to
cut costs, increase revenue, uncover hidden efficiencies and keep
the customer’s loyalty. The required information is typically
spread across multiple systems, departments, and business units.
To support effective decision making in the organization, you
require timely, accurate information about your business, your
products, your customers, and your markets.
Base on our Data Warehouse technology, we have moved one step
further. We have developed Analytical CRM technology. It is a
combination of mathematic modeling and traditional CRM analysis.
This combination is able to give our customers more effective
and efficient result than the regular CRM system. We have successfully
used this new technology for China International Intellectech
Corporation (Shanghai, PRC). CIIC uses our Analytical CRM and
predict customers' churn in a given year and provide the decision
support for the management team to promote the core competence.
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