Being one of the leading solution providers with advanced technology and enough experience on Data Warehouse and Analytical CRM, Wideway focus on technical supporting, application consulting and customer¡¯s training. With those service, our customer can master the system quickly and making the right decision rapidly with the information collected by the system.

Pre-sale Service
We will provide our customer a total solution and technical consulting base on the actual business situation

On-call Maintenance
Professional technicians are ready to provide you a solution for any technical questions
Phone:
86-021-64473170
86-021-64473254
86-021-64474136
e-mail:
tech@yway.com

Post-sale Training
We provide our customer with free-training. The training includes at least:
1)Technical background in system designing and developing
2)The system features and application
3)SOP (Standard Operation Procedure)
4)Key of daily maintenance
5)System backup and recovery policy

On-site Service
For those questions which cannot be solved by phone or by e-mail, our professional engineer can communicated with you face-to-face in order to solve the problem quickly